Frequently Asked Questions

What if I am having trouble using my Chromebook on WiFi at Home?
If you are experiencing issues with your Chromebook's ability to connect to your home WiFi, here are some steps that you can take to resolve the issue.
Logon to Chromebook from School:
  • THIS PART IS IMPORTANT: You must FIRST login to your Chromebook while still in school.
  • Once you get home, connect to your home WiFi in the normal way using the appropriate password.
  • When you launch a web browser browse to http://ewgrsd.org, the iBoss sign in page will display.
  • DO NOT SIGN INTO IBOSS. WAIT FOR THE IBOSS PAGE TO CLOSE BY ITSELF. IF THE IBOSS PAGE DOES NOT AUTOMATICALLY CLOSE AFTER 5 - 10 SECONDS, CLOSE THE TAB DISPLAYING THE IBOSS SIGN IN.
Connect to HTTP site not HTTPS:
Reset Chrome Browser Settings:
  • Close the Chrome Browser.
  • Click the button in the lower right hand corner of your Chromebook screen.
  • Click Settings.
  • Scroll to the bottom of the page, then click Show Advanced Settings.
  • Scroll to the bottom of the Advanced Settings page and click the Reset Settings button.
  • Reset settings twice! If once is good, twice is better!
Happy computing.

If your home WiFi still doesn't work please submit a help desk ticket and we will help you as soon as possible or email help@ewg.k12.ri.us
Resetting Chrome will erase all cookies, saved passwords, and other detritus, and extensions will be disabled. You might be required to restart the Chromebook. At any rate, your Chrome browser should be restored to brand new condition.

Please for video on above topic please see:
http://tekedcentric.blogspot.com/2015/09/chromebook-wifi-at-home.html


 Last updated Thu, Sep 28 2017 10:45am

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